Can a claim be made on behalf of another traveller?
Authorised Representatives ( eg a tour organiser / teacher) are able to claim on behalf of other travellers on a Policy when necessary. The Authorised Representative will be nominated on the certificate of insurance and recorded on the Contractor’s database system. The claim team have access to this system and agree to deal directly with the Authorised Representative when required, even if the claim does not involve them personally.
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We are unable to sell policies for people travelling before 1 September 2020. Learn More