As we are a web-based operation, we communicate by email as this helps provide a more efficient service and ensures a formal response.
If you have any questions, for example, about the cover, please email us at firstname.lastname@example.org. One of our team members will respond within 1 business day of receipt.
If you are an existing policyholder and wish to amend, extend or cancel a policy, please email us at email@example.com
GoSafe Travel Insurance,
PO Box 167, Scarborough, Qld, 4020, Australia
Tel: +61 7 3303 0801
Medical Emergency Service - Contact details
To contact 24/7 Medical Emergency Service: click here
Non Medical Emergency and Concierge Service - Contact details
To contact 24/7 Non-Medical Emergency & Concierge Service: click here
Gallagher Bassett Travel Claims - Contact details
To contact the Claims Managers: click here
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We are unable to sell policies for people travelling before 1 September 2020. Learn More