Is there 24/7 Emergency Assistance?

Is there 24/7 Emergency Assistance?

Yes. The 24 hour Emergency Service can be contacted 24/7. Please click here for details.

The Contractor will provide a link to the World Travel Protection emergency service and make available, to an Eligible Customer, information regarding the services provided by One Assist Ltd via the Contractor’s web portal.

You must notify the nominated emergency service immediately of any serious illness or injury whilst abroad which necessitates admittance to a hospital as an in-patient, or before any arrangements are made for repatriation.  A travelling companion may do this for you. 

The Emergency Service is able to liaise with doctors and hospitals, worldwide to guarantee medical expenses, if medically necessary to arrange emergency repatriation with medical escort, to give guidance and help to other members of the party, or to pass a message to relatives.

We will email you a medical emergency card which you should keep with you at all times.

 

 

 

Quick Quote >

We are unable to sell policies for people travelling before 1 September 2020. Learn More

We cannot issue any policies for travel before 1 September 2020 due to the Department of Foreign Affairs and Trade’s (DFAT) travel advice being upgraded to Do Not Travel (Level 4). For more information email us on travel@gosafetravelinsurance.com.au.

If you are an existing policy holder please refer to our Frequently Asked Questions for information on how your policy will respond as a result of COVID-19.

Temporarily Unavailable

Important notice in relation to GoSafe Travel Insurance policies

Following the Australian Government’s advice not to travel overseas, GoSafe has decided to temporarily cease selling policies online.

In the event that you require a travel policy please contact us on travel@gosafetravelinsurance.com.au for further assistance.

If you are an existing policy holder please refer to our Frequently Asked Questions for information on how your policy will respond as a result of COVID-19.