Is there a money back guarantee?

Is there a money back guarantee?

We're so confident that you will be satisfied with our travel insurance, that we offer a full 100% Money-Back Guarantee! If, after purchasing our policy, you decide to cancel it, you can do so within 14 business days and receive a full refund, provided you have not made a claim and your trip has not commenced. We don't provide refunds after the initial cooling off period.

Please email us if you wish to cancel your policy during this period.

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We are unable to sell policies for people travelling before 1 September 2020. Learn More

We cannot issue any policies for travel before 1 September 2020 due to the Department of Foreign Affairs and Trade’s (DFAT) travel advice being upgraded to Do Not Travel (Level 4). For more information email us on travel@gosafetravelinsurance.com.au.

If you are an existing policy holder please refer to our Frequently Asked Questions for information on how your policy will respond as a result of COVID-19.

Temporarily Unavailable

Important notice in relation to GoSafe Travel Insurance policies

Following the Australian Government’s advice not to travel overseas, GoSafe has decided to temporarily cease selling policies online.

In the event that you require a travel policy please contact us on travel@gosafetravelinsurance.com.au for further assistance.

If you are an existing policy holder please refer to our Frequently Asked Questions for information on how your policy will respond as a result of COVID-19.

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In order to obtain the best value, you should include a least one adult in each policy.

The maximum number of travellers we can insure under one quote/policy is 50.

If you have more than 50 then you should obtain more than one quote but ensuring that there is an adult in each subsequent quote.

Please note that ages are at the date of obtaining the quote, not the date of travel.